Shipping Policy

 

Orders are shipped within 1-3 business days.

$6 Flat Rate  Shipping on orders less than $75

FREE SHIPPING - $75 or more

 

Exchanges, Return & Refund Policy

Please choose carefully.

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

 

 

 

RETURNS

 

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

 

 

RETURN PROCESS

Please note, you will be responsible for all return shipping charges, unless the the wrong item was shipped, or the item was defective or damaged .

We strongly recommend that you use a trackable method to mail your return. 

To return an item, please email customer service at maskedop@outlook.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

Georgia Thomas Designs

Attn: Returns

RMA #

4122 Village Crossing Circle 

Ellenwood GA 30294 

United States  

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when we received your return and notify you again when your return has been processed.

 

 

 

EXCEPTIONS :   

Face masks, sale items, and special /custom orders are not returnable 

       

For defective or damaged items, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

  

     ●     A $5.00 restocking fee will be charged for all returns.     

             

     ●     All items returned must be clean (no makeup or perfume), unworn, unwashed or dry

cleaned, and in new condition    

 

QUESTIONS?

If you have any questions concerning our return policy, please contact us at:

912-349-9409 

maskedop@outlook.com